Can I change my booking?

If you need to amend your sailing for any reason, it’s easy to do.

You can change your booking online, by using the Wightlink App, by calling our Contact Centre or by visiting our Customer Service Point at the port up to an hour before your sailing time. Standard tickets are free to amend.

Economy tickets can be amended online or by using the Wightlink App with a £15.00 amendment fee and a £25.00 amendment fee using our Contact Centre or Customer Service Point at the port.

If you change your sailing time or travel details, then the new booking may cost more than your original Standard or Economy ticket. Any increase in cost must be paid when you change your booking.

If you’ve booked your travel through a holiday provider, you must contact them directly to make any changes to your booking. However, if it is less than two hours till your sailing and your holiday provider is not available then we will do our best to help.

Any requested change is subject to space being available and the booking restrictions of your ticket.