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Yes, as long as you cancel at least one hour before the scheduled sailing time. Please be aware we are unable to refund Priority Boarding if you pay with Tesco Clubcard Reward Partner codes or if you fail to check in at least 30 minutes before your scheduled sailing.
Yes, you can. If you no longer need Priority Boarding, you can cancel up to one hour before your scheduled sailing time and receive the Priority Boarding refund. Please be aware we are unable to refund Priority Boarding if you pay with Tesco Clubcard Reward Partner Codes.
Standard Tickets, if cancelled up to 24 hours before the scheduled sailing time, will be refunded less a £5.00 cancellation fee.
Our Economy Tickets, any Standard Tickets cancelled within 24hrs and tickets paid in full or in part with Tesco Clubcard Reward Partner Codes are non-refundable.
Booking fees and amendment fees are non-refundable.
You can request your refund by completing our online form here or by contacting our Contact Centre with your Booking Reference Number.
Refunds can take up to 28 days to show on your bank statement.
Standard vehicle and foot tickets are refundable, excluding those paid in part or in full with Tesco Clubcard Reward Partner Codes, minus a £5.00 cancellation fee if you cancel up to 24hours before the outward departure of your scheduled sailing. You can also amend your bookings online, using the Wightlink App and with our Contact Centre for free up to 1hour before your scheduled sailing. Any increase in the ticket cost will need to be paid when amending.
Economy tickets are non-refundable, can be amended online or using the Wightlink with a £15.00 amendment fee and a £25.00 amendment fee using our Contact Centre or Customer Service point at port. Any increase in the ticket cost will need to be paid when amending.
You can read our full Product Guide online here.
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